Documentation Officer

1.          Strategy

Planning and implementation of internal and external strategies for communications and outreach

•            Assess communication needs and priorities for the mission.

•            Refine and adapt HI India’s communication and outreach strategy based on HI’s global communication strategy.

2.          Expertise

2.1.      Develop communication materials in a way that increases understanding of disability, visibility of HI works, and funding opportunities for HI.

•            Support project teams in developing project-specific communication, branding and visibility plans in line with donor and HI requirements.

•            Develop and update HI India brochures, project briefs, factsheets, impact documents, case stories, human impact stories, good practices and field updates that increase understanding of disability, HI’s interventions and funding opportunities.

•            Stay updated on donor visibility and communication requirements and support project teams to develop required communication materials, including leaflets, banners, information, education and behavior change communication materials, promotional materials and visibility products.

•            Travel regularly to field locations, with a minimum of 30% field presence, to proactively collect stories, photos, videos, event highlights and communication content from HI and partner activities.

•            Work closely with Technical, MEAL and Operations teams to understand HI projects and interventions, identify field evidence, learning, community voices and programme results, and use these for communication, donor engagement and advocacy materials.

•            Responsible for the publication of communication materials and documents, including materials for websites, social media, donor visibility and internal communication platforms.

•            Monitor media on issues that interest and affect HI in India and communicate relevant information to the team.

•            Proactively develop materials for social media platforms, including Facebook, X/Twitter and other relevant channels, ensuring regular and active visibility of HI India’s work.

•            Design and develop the layout of HI India’s semi-annual and annual reports to be submitted to donors and government.

2.2.      Develop and submit communication and information materials to be shared with HI Headquarter.

•            Coordinate with Headquarter to develop new sponsorship letters and quarterly newsletters and other required internal communication materials;

•            Work with project teams and HI Headquarters communication team to regularly develop HInside articles, newsletters, case stories and human impact stories from field activities, key events, donor visits and partner-led interventions.

•            Ensure regular flow of quality content from India to HI internal communication platforms, while also proactively collecting content through field visits, event participation and engagement with project teams.

2.3.      Strengthen media engagement in HI actions and effective handling of HI India’s social media

•            Actively manage HI India’s social media platforms, including regular content planning, drafting, posting, monitoring engagement, and ensuring timely visibility of HI activities, donor visits, partner activities, campaigns and key events

•            Strengthen media engagement— in the country and at the global level (with support from national associations and headquarters) to showcase the organization’s achievements

•            Capacity building of HI’s local partner’s staff on communication and social media guidelines, story documentations.

•            Attend HI and partner events, donor visits, project review meetings and other key external events to capture highlights (photos, video, minutes…), document key messages and prepare short visibility products for internal and external dissemination.

•            Support partners and project teams to document stories, event highlights and communication materials in line with HI communication, visibility, consent and ethical storytelling guidelines

2.4.      Develop communication guidelines and a communication plan

•            Review existing communication guidelines and continuously update them in line with HI standards, donor requirements and accessibility standards

•            Develop and improve standard templates for internal and external communication, including case story formats, event highlight notes, project review meeting summaries, donor visit briefs, organisational presentations and external stakeholder presentations.

•            Develop an annual communication plan and communication calendar for HI- India in collaboration with the project teams

•            Induct staff on communication guidelines

•            Support project team and logistics to plan productions of HI India’s communication and outreach materials and develop a consolidated plan at the organizational level

•            Support project teams to use standard communication templates and ensure consistency in branding, messaging, quality and accessibility of HI India communication products.

•            Monitor the progress of the implementation of the guideline and plan and take initiatives to ensure guidelines and plans are

3.          Influence

3.1.      Representation of HI in external communication forums and media

•            Participate in communication-related platforms such as Communication Working Group in the country, etc

•            Effective management of project’s public events (for example review and reflections, launching, etc.)- share the events with HI’s internal networks like HInside and externally on Twitter and with the donors

•            Establish robust media network; coordinate the visits of international media when such events arise and organize media related events when they are required

•            Maintain general public relations and act as an information officer for HI India.

3.2.      Support to foster a learning environment

•            Disseminate information and publications that have an impact on learning to the team

•            Facilitate to organize Learning and Sharing sessions regularly for India to discuss an interesting topic for team members

•            Participate in various knowledge dissemination events and share the relevant information with the team

3.3.      Support policy advocacy and external positioning

•            Contribute to the development of advocacy-related communication materials, including key messages, briefing notes, talking points, evidence summaries, presentations, case stories and donor/sector engagement materials.

•            Work with Technical, and Operations teams to identify field evidence, trends, human impact stories, learning and data that can inform advocacy messages for donors, sectors, coordination platforms and other external stakeholders.

4. Emergency preparedness and response

•            Contribute to emergency preparedness actions and, in an emergency, adapts working methods to contribute to an effective humanitarian approach by HI.

TK. 103500 to 105500

Salary will be determined based on experience, qualifications, and budget availability

The deadline for submission is Wednesday, 15 July 2026. Applications will be reviewed on a rolling weekly basis. Only Indian nationals are eligible to apply. Please note that only shortlisted candidates will be contacted.

Interested candidates should send a motivation letter and the expected salary, along with an updated CV. The CV should include the names and contact details (phone number and email address) of three referees—one of whom must be the current HR Manager and another the current Line Manager.

HI India reserves the right to cancel, postpone, or modify the whole recruitment process and reject any application without specifying any reasons whatsoever. 

Handicap International (HI) is an equal-opportunity employer. Qualified women, people with disabilities, and members from disadvantaged communities are strongly encouraged to apply.

HI firmly believes in the importance of inclusion and diversity within our organization. This is why we are committed to a disability policy to encourage the inclusion and integration of persons with disabilities. Please indicate if you require any special accommodations, including participation in the first interview. 

Candidates applying for a job with HI must be ready to comply with our Child Protection Policy and Policy on Prevention of Sexual Exploitation, Abuse, and Harassment. HI India has a zero-tolerance policy on conduct that is incompatible with the values and mission of HI; hence, all selected candidates are expected to adhere to these standards and principles.

 The selected employee should clearly understand that all final offers of employment are contingent upon a successful reference check. The pre-employment screening will be performed for all selected applicants.